Buyer Protection
Buyer Protection helps reduce transaction risk with clear order records, dispute support, and verification-based trust signals before and after checkout.
What Is Protected
Order Transparency
All key terms should stay in platform chat so your agreement is documented and reviewable.
Seller Trust Signals
Verified seller status and account consistency checks help buyers identify lower-risk listings faster.
Dispute Review
If delivery does not match agreed terms, support can review logs and evidence from both parties.
How Buyer Protection Works
Review Listing Details
Check item scope, delivery method, included assets, and seller information before purchase.
Keep Proof In Chat
Confirm requirements and terms in platform chat to keep a valid evidence trail.
Verify Delivery
Confirm that access and deliverables match the listing before completing the transaction.
Buyer Checklist
- Never complete payment outside Wizr.
- Keep all deal terms and proof in Wizr chat.
- Verify account access and recovery details immediately.
- Report suspicious behavior through support channels.
Important
Buyer Protection reduces risk but does not eliminate it. Always verify details and avoid off-platform agreements.
Common Outcomes
| Case Type | Typical Review Focus | Possible Resolution |
|---|---|---|
| Delivery mismatch | Listing terms vs delivered access/details | Correction request or dispute-based decision |
| Missing handoff proof | Chat logs and verification evidence | Manual support review and case update |
| Suspicious seller behavior | Account pattern checks and moderation history | Escalation to risk and moderation team |
Need Help With An Order?
Use Buyer Protection support channels to report issues quickly. Our team can review evidence and guide you through the next steps.
